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Coach Kim
Member Since: 7/27/2011
  
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Coach Kim   My Press Releases

Extreme Makeover for your Business Attitude Pt III

Published on 9/23/2011
For additional information  Click Here

In addition to BRANDING, you must always, always focus on delivering quality. Whether it's service or product, you want your prospects and your client to feel like they got a great deal on top of a great experience. People see mediocrity everywhere - unfortunately it has become a standard to some degree. So by just extending yourself a bit, you will stand out head and shoulders above the norm. Customer service? Always key. Guess what - we are humans and because of that shortcoming there will likely be errors made. Errors give you a chance to make up, to rectify, to make the customer feel like - "we are all human" but this person made up for the mistake. And of course customer service goes a long way to helping in a proactive sense. This means ANTICIPATING THE NEEDS of your clients. Give them what they need before they even have to ask. Sometimes we miss these particular cues because we are too busy focusing on what we can GET OUT of a situation versus what we can PUT INTO a situation. When you keep the customer first, you will be better anchored and better able to serve. Having a servant spirit can truly make all the difference in the customer's experience. We want them to walk away fulfilled, smiling, agreeable and most of all.... anticipating either the next time we shall meet and/or all of the friends that we will be recommended to. Whatever you produce, market or sell, let this be your goal - to Under Promise and Over Deliver. This will keep your customers coming back WITH REFERRALS, again and again and again. Changing YOUR attitude will change YOUR actions and your customer's reactions. Wishing you Daily Success, Coach Kim PS. I can get them TO YOU - now you know what to do with them once they get there. Be sure to use the link included to take advantage of a voluminous ad site that will spend thousands of dollars each month to bring new customers to your doors!
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