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Daniel Wentzel
Member Since: 7/28/2011
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Daniel Wentzel   My Press Releases

Get Down from Your Pedestal—and Beware the Sound of Laughter!

Published on 5/9/2012
For additional information  Click Here

90. Get Down from Your Pedestal—and Beware the Sound of Laughter! In his autobiography, General Norman Schwarzkopf reveals, hardly central to his story but perhaps worth a moment, that he simply cannot tell a joke effectively. Forgets stuff. Timing off. Screws up the punchline. Etc. But then a funny thing happened when he got promoted to General. The moment he pinned a ... STAR ... on his collar he apparently became hilarious—associates start laughing uproariously at his jokes, botched or not. The message is clear, and it's one for all who manage, not just General Officers: Beware underlings who laugh at your jokes. Writ large, as is my habit: Once you become a boss you will never hear the unadulterated truth again! (Keyword: Never.) And that's almost as true for a 20-year-old shift boss in a Dunkin' Donuts in Littlesville as for a senior middle manager or business owner or General S. This is a subsection of document #27 in a series of 48 highlights from Tom Peters' The Little BIG Things: 163 Ways to Pursue Excellence (HarperStudio, 2010). For more information, visit
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