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Businesses need customers and as such establishing and managing how the two interact certainly determines the final outcome: a mutually profitable relationship.
Customers want to know that they are receiving value for money at all times and that businesses appreciate and in fact cherish them. This is why customer relations remain the cornerstone of any type of business. One way of doing so is having information on how, why and when interactions take place and assessing the quality of such interactions as well.
Sending out timely reminders and alerts to our customer base using sms, email and voice can go a long way in formenting a trustworthy relationship.
WorldCare Appoinments gives appointment-based businesses world wide an automated platform to manage their services and their customer relations. Many small businesses find it difficult to offer their services to their communities. Therefore small businesses world wide will find a great and reliable partner out there.
Here are some functions that you can achieve immediately with WorldCare Appointments:
- Allow online bookings of your services 24/7 all year round. There is no reason to be always waiting to pick up a phone.
- Send out confirmations of appointments, modifications, cancellations and delays via voice, text or email.
- Send out automated Big Thank You messages after each appointment.
- Create your very own electronic database ensuring that your customers are always just a click away.
- Send out automated, but yet customized reminders to your entire database.
- Send out customized customer satisfaction surveys per type of service, service provider or the entire establishment.
- Proper use of your time and that of your employees and customers. Dramatic reduction in time wasting.
- Allow payments online as an option at the time of booking.
This is not just your ordinary online appointment service. This is a an automated, turnkey, plugin and go cutomer relations management service. Get more information by visiting www.worldcareappointments.com