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Maurice Bernier
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Maurice Bernier   My Press Releases

News Alert: Power Of One Website Is Down For Cpanel Updates by Zoothost!

Published on 6/12/2014
For additional information  Click Here

As owner of The Power Of One, I regret to inform all Power Of One members and the general Internet community that our website has gone down today.

I first noticed the issue this morning when I tried to login to my admin panel. At first I assumed it might be a script issue but further investigation revealed that our host provider Zoothost was updating our Cpanel.

Below is the conversation that took place with them via a support ticket.

Ticket sent at 9:20 am Est.

Chris help my membership site is down and I don't know how long it's been that way?
Here's all I get:

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

Response to ticket received at 9:27 am.

I'm working on the situation, it looks as though a cPanel update hung up.

Best Regards,

Chris Houg
ZootHost Support Admin

Final response to ticket from Power Of One administration at 9:31 am.

Okay my friend. I'm glad it's in your capable hands!
Go ahead and close the ticket and I'll sit back and wait.

Bye-the-way Chris, thanks for your swift response! :)


End of conversation.

As you can see from the conversation above, when the website comes back up is beyond our control.

With all this being said, our website has only gone down one time previously since 2010 and our server host had that back up within 20 minutes of our informing them.

Power Of One has total confidence that this situation will be resolved before days end if not within the next few minutes. 

Even though this is beyond our control, we would like to take this time and apologize for any inconvenience to our members or anyone trying to visit our website while we are down.

More about Zoothost.

When Power Of One first approached Zoothost to be our service provider back in 2010, it was owned by Jon Atwood and Chris Houg was working for him on his technical support team.

On Monday the 22 day of July 2013, Chris became the new owner and has implemented new enhancements for his clients. This will be the second time since Chris took over Zoothost that he's upgraded Cpanels for us and his other clients. We at Power Of One are extremely proud to be associated with them and even through these minor set backs will always support them as an excellent host provider.

One of the main reasons we approached Zoothost is because they host many safelists and are accustomed to dealing with spam complaints and don't shut down client websites like some other hosting businesses will.

Another reason we chose Zoothost is because they over deliver for what they charge. Hosting for as little as $3.99 monthly isn't easy to find unless you go with the Free hosts which have huge bandwidth limits and their own ads displayed on client websites.

Like we stated above, we stand by them and are proud of our association with them.

It's very true that "Time heals all wounds" so we will definitely give Zoothost that time.

Respectfully yours in success,

Maurice Bernier
Creator of the Master Marketers Course & Owner/Admin of: 
Member Note: To comment on this PR, simply click reply on the owners main post below.
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