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Scott James
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Choosing The Right Live Chat Software Solution

Published on 9/20/2018
For additional information  Click Here

Whether you are a small independant SAAS startup or a Silicon Valley unicorn, the chances are that your will be using Live Chat Software at some point in the future. Almost every website you come accross these days uses Live Chat at some stage during the sales process.

There are literally thousands of messaging solutions available today so choosing the right one for your business can be quite difficult. We have compiled a list of the top 4 live chat solutions.  If you would like a little more information about live chat software click here.

1. LiveChat Suite.

Live chat software is a great option as there one of the lowest priced for high level software. They offer an "all in one" solution. There chat widgets appear are amoungst the best looking out there. They are incredibly well designed via an easy to use, chat widget customizer. 

They offer 100`s of customization options and some powerful features such as automated chat triggers, offline messages, unlimited chat history, canned responses, churn, shopping cart and conversion rate triggers. This is proberbly the most comprehensive chat software money can buy at this price point.

Free Forever Plan - Or From $16 per agent per month.

2. Olark

Olarks offer a clean, high performance chat experience. There motto is "making buinesses more human"

There agent interface is distinctly basic and easy to use. They offer a free acount with limited features and up to 15 chats per month.

Pricing Start At $19 per agent per month.

3. Mylivechat

Mylivechat has been aroung since 2009, they appear to have around 200, 000 customers so that makes them one of the largest chat providers today. There system and chat  window seems to be a more basic legasy design, however dont let that fool you, there software comes packed with tons of useful features.

Chat triggers, agent images, canned responses are all included with this option.

Pricing Start At $15 - $99 per agent per month.

 

4. Zendesk

Zendesk are most know for there helpdesk software, however they recently bought a live chat start up company and rebranded the it into their live chat platform zendesk chat.

The platform is fast, responsive and great for large chat teams.

Pricing Start At $19 per agent per month.

 

When it comes to choosing the right solution for your company there a many elements to factor in, such as the use case. Is it for sales, marketing or SLA`s and support. Either way be sure to start a free trial before making a decision.

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