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seema shah   My Press Releases

Get 275 $ a Week - Work From Home - US

Published on 11/22/2016
For additional information  Click Here

 

http://www.convergys.com//careers/global/image/WAH_headerpsd.jpg

Work At Home

 

We are looking for great people who have a passion for customer service.  Instead of working in a traditional call center environment, our Convergys Work At Home program hires customer service agents who work directly from home.  We have three basic types of work for home positions; all are required to provide customer service support.  Some positions are more sales or technically focused. During the application process you will be asked to identify which of these positions most interests you. Your qualifications and experience will be reviewed as part of the evaluation process.

How do you know if working at home with Convergys is right for you?

  • You would like a full benefit package with medical, vision, and dental coverage. 
  • You would like to earn paid vacation.
  • You would like to participate in a 401-K plan and be reimbursed for college tuition.
  • You would like all your training and work to be virtual, working out of your own home office that you set up and design to your liking.
  • You would like the confidence that comes from superior, quality training.
  • You would like to be part of a team of professionals that has fun and actually enjoys working together. 

What are the advantages of working from home for Convergys?

  • No commuting expenses, i.e. gas, parking, etc.
  • Working from the comfort of your own home office
  • Paid training
  • Advancement opportunities
  • Variety of schedules

 

Requirements

 

Our work from home positions involve heavy phone communication with customers, utilizing a wide variety of software tools to navigate customer accounts, problem solving skills, and the ability to communicate effective solutions. We are seeking individuals with previous customer service experience, possessing the ability to quickly navigate various applications simultaneously on their computer. A quiet home office space, free of distraction, is required.

Technical 
All technology requirements must be provided by the employee and must be maintained in good working condition.  All costs to meet these requirements, including repairs, monthly telephone, and internet charges are the responsibility of the employee and are not reimbursed by Convergys.

Personal Computer - Minimum Specifications

  • Desktop or Laptop with Microsoft Windows Operating System  (Apple/Mac, Chromebook, & Android systems are not compatible)
  • 17” Monitor with 1280x1024 minimum resolution
  • Intel or AMD processor (excluding all smartphone & tablet CPU’s)
  • PC age (manufacture date) of less than 6 years
  • 2GB RAM
  • 12GB Free hard drive space
  • 2 unused USB ports
  • Wired Ethernet LAN.  WiFi / Wireless is not permitted
  • All peripherals must be wired.  No wireless Keyboard, Mouse, or Headset


Internet - Minimum Specifications

  • Cable or DSL ISP on approved list (Satellite/Wireless ISP’s are not permitted)
  • Subscribed Upload Rate equal or exceeds 0.5Mbps
  • Subscribed Download Rate equal or exceeds 1.5 Mbps
  • ISP must be highly stable with no packet loss and latency under 100ms
  • Home Router with wired link to PC
  • Convergys requires Internet not be used for non-work related purpose during working hours.  This includes media streaming, gaming, or web usage by other members of household.


Other Technical Requirements

  • Approved* Headset
  • Approved* USB Thumb Drive
  • Telephone with a mute button for use during training, team meetings and feedback sessions

* List of approved ISP’s, headsets and thumb drives will be provided if selected for employment.
Note: While every attempt is made to determine hardware compatibility, not all hardware will work with Convergys systems.

Environment, Physical, Other 

  • A home office environment that is quiet and free from distraction.
  • Ability to perform light hand activity work at a computer/telephone station in a home office environment.
  • Position is primarily sedentary.
Member Note: To comment on this PR, simply click reply on the owners main post below.
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