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Lonnie E. Shipe, M.A.
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Lonnie E. Shipe, M.A.   My Press Releases

"No great manager or leader ever fell from heaven; it's learned, not inherited." Tom Northup

Published on 5/16/2018
For additional information  Click Here

A boss's job is not complete without hearing gripes, thoughts and ideas from the rank-and-file. But weigh carefully what you hear.

Sometimes, those gripes are just ill-timed utterances and forgivable, but often there is a deeper problem that lies within the employee.

Here are a few employee complaints that are worth jotting down to discuss come performance review time:

That is not in my job description. You just gave a directive and got slapped. Not to yourself! To your employees. Once they know this catch-all job description from the start, you should never have to hear that jaw-dropping, lip-quivering, career-jeopardizing barb again. Once is enough for this brazen line.

I do not think ____ has enough to do. Your response: "Really? And apparently neither do you if you have the time to monitor your co-workers. This employee is either trying to boost his own stature by pointing out the deficiencies in a cubicle-mate he does not like, or it is a veiled complaint on his own heavy load. Either way, bring this up at review time. You did not hire him to be the arbiter of work distribution.

I cannot work with ____ anymore. Any worker who comes to you with this line is not only asking you to referee a junior-high-like skirmish, but is pushing you to unfairly penalize the other party for his own Machiavellian reasons. A closer look at this situation will likely reveal that the problem lies in the complainer.

 

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